Our end-to-end custom solutions process

We used decades of consulting experience to establish a training design and development process for successful project delivery. We call it the P.O.W.E.R. method.

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Plan

  • We work with you to:

    Review project needs, gather content, and define training goals.

    Identify stakeholders, audience, technology, branding guidelines, and deliverable requirements.

    Create a project plan with timelines for deliverables, reviews, and approvals.

    We want to get it right from the beginning!

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Outline

  • We collaborate with your subject matter experts (SMEs) to:

    Define measurable performance outcomes.

    Develop a content map that matches the learning outcomes to the source content so we can identify and address any gaps.

    Collecting the right content early ensures a faster, more accurate project completion!

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Workup

  • We design the training content on a visual storyboard, including detailed page layouts, navigation, interactions, narration, and multimedia elements.

    We use visual storyboards because they allow our clients to review the content and look of the product simultaneously, saving time and effort!

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Execute

  • Our team brings the storyboards to life using modern training development tools suited to your needs and the project.

    We build compelling training with cutting-edge interactions to make sure learning sticks.

    Our focus on user experience, quality, usability, and accessibility produces meaningful learner experiences!

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Release

  • We will hand over the final product ready for distribution to your learners. We will also give you all the source files so you can make future edits in-house if needed.

    As part of our wrap-up, we ask for your feedback about our processes, communication, and anything else you want to share about working with us.

    Your feedback is an invaluable resource to help us serve you even better next time we work together!

Need only rapid development?

We can do that too!

We can jump in at any project phase, whether you need only development, analysis, storyboarding, or a mix of services.

Our P.O.W.E.R. method is a flexible guide to our work no matter where we come into the project.

Our planning and outlining process can be done simultaneously with workup and execution, depending on the complexity of your project.

Our design and development approach

We use the Mastermind approach to create learning solutions that deliver results. That means we work as a team, inserting the right expert at each project phase.

The project manager leads the team and is the primary point of contact for the client, which streamlines communication and helps the project run smoothly.

The Mastermind approach allows us to work and deliver quickly and efficiently.